At Atsani Trading Ltd, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you visit our website, contact us, or use our services.

Information We Collect

We may collect information such as your name, phone number, email address, and location when you contact us or place an order. We also gather order details including product preferences, delivery information, and transaction records. In addition, we may collect website usage data such as pages you visit, actions you take, and basic device or browser details. Communication history from calls, emails, or WhatsApp messages may also be recorded to help us support you better.

How We Use Your Information

Your information helps us process orders, deliver products, and respond to inquiries. It also allows us to improve the website, send updates or confirmations, and manage business operations. We do not sell or rent your personal information to anyone.

Sharing of Information

We only share your information when necessary. This includes working with delivery partners, service providers who support our website or communication systems, or when required by law. Any sharing is done carefully to protect your privacy.

Data Security

We take reasonable steps to secure your personal data through safe storage practices and controlled access. While we work to protect your information, no online system is completely free from risk, so we encourage you to take precautions when browsing or submitting details online.

Cookies and Tracking

Our website may use cookies to improve your experience. Cookies help us remember your preferences, understand website traffic, and enhance performance. You can disable cookies in your browser settings, but some features of the site may not function fully without them.

Your Rights

You may request access to the personal information we hold about you. You can also ask us to correct inaccurate details, request deletion of your data where appropriate, or opt out of marketing messages at any time.

Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will appear on this page, and the revised version will take effect immediately after being posted.

Contact Us

If you have any questions about this Privacy Policy or how we manage your information, feel free to contact us:

Phone: +254 725 307022
WhatsApp: +254 725 307022
Email: info@atsanitrading.co.ke
Location: Eastern Bypass Nairobi, Nairobi, Kenya